This Is Service Design Thinking: Basics, Tools, Cases
Type
Book
Authors
ISBN 10
906369279X
ISBN 13
9789063692797
Category
Unknown
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Publication Year
2012
Publisher
Pages
380
Description
This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking. A set of 23 international authors and even more online contributors from the global service design community invested their knowledge, experience and passion together to create this book. It introduces service design thinking in manner accessible to beginners and students, it broadens the knowledge and can act as a resource for experienced design professionals. - from Amzon
Number of Copies
1
